Responsive, encouraging, and successful!
Rob made me feel at ease the first time I met with him, and continued to do so throughout the process. This whole thing was so far out of my league - I was embarrassed and nervous to say the least. He kept me up to date and made sure everything was taken care of at the right time. We ended up with a favorable result and I would hire him again in a heartbeat if needed. Hopefully I won't have to!